Europeiska ERV Reviews

excellent service. I get claims on time and the are responsive.

They have the baddest customer support ever

Thank you for prompt, clear and friendly service.

Reported my damage on 27 January but have got no answer up to date – more than two months later. You reported delay on 11 March due to covid. Ok, but for a minor damage and amount it is not reasonable with a more than two months delay. Possibly you have to much focus on internal rules and production, not on your clients. That will cost you a number of clients!
Why, for example, do you send this Review to me before you have handled my case?

Really bad handling, 7 weeks in and still not a sound. When calling to ask about progress, information states they haven’t even started handling the case, and won’t give any prognosis to when it will be handled. Can’t recommend in any way.

It wasn’t clear which holiday insurance includes eventual home transport back to Sweden but the customer support team helped me with prompt response on my query mail

It is too expensive, should be low price

Supernice services and superquick responsen on mail!

Easy to applye but no info about insurance not been ralized as plan. In some cases its nessecary to prove the individual are secured and have an insurance, to start cirtyn applying, but the it shows up obstikle for the stay and rhe journey are canceled or delayed. Do ERV refound?

It was nice clients support.

Website and services above expectations – very good. I am not sure about the prices. And so far I have not been in a need of the full service.

Really bad handling, 7 weeks in and still not a sound. When calling to ask about progress, information states they haven’t even started handling the case, and won’t give any prognosis to when it will be handled. Can’t recommend in any way.

It was quite easy to purchase insurance and you have quite flexible plans.

It wasn’t clear which holiday insurance includes eventual home transport back to Sweden but the customer support team helped me with prompt response on my query mail

Easy to applye but no info about insurance not been ralized as plan. In some cases its nessecary to prove the individual are secured and have an insurance, to start cirtyn applying, but the it shows up obstikle for the stay and rhe journey are canceled or delayed. Do ERV refound?

Trustworthy, Excellent services and great customer care. Thank you.

Helpful customer service, quick reply to questions.

Website and services above expectations – excellent. I am not sure about the prices. And so far I have not been in a need of the full service.

Excellent. I am very satisfied, they are very quick to help. Thanks

It was easy to purchase insurance and you have quite flexible plans.

Reported my damage on 30 January but have got no answer up to date – more than two months later. You reported delay on 11 March due to covid. Ok, but for a minor damage and amount it is not reasonable with a more than two months delay. Possibly you have to much focus on internal rules and production, not on your clients. That will cost you a number of clients!
Why, for example, do you send this Review to me before you have handled my case?