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21 Reviews

Company Reviews

  • Reply from Europeiska ERV

    Jaime Luoma

    Verified User
    5.0

    Awesome service. I get claims on time and the are responsive.

  • Reply from Europeiska ERV

    Janina Shubina

    Verified User
    1.0

    They have the baddest customer support ever

  • Reply from Europeiska ERV

    Theodore Evseev

    Verified User
    5.0

    Thank you for prompt, clear and friendly service.

  • Reply from Europeiska ERV

    Inga Samoylova

    Verified User
    1.0

    Reported my damage on 27 January but have got no answer up to date – more than two months later. You reported delay on 11 March due to covid. Ok, but for a minor damage and amount it is not reasonable with a more than two months delay. Possibly you have to much focus on internal rules and production, not on your clients. That will cost you a number of clients!
    Why, for example, do you send this Review to me before you have handled my case?

  • Reply from Europeiska ERV

    Jamal Aksyonov

    Verified User
    5.0

    Trustworthy, Excellent services and great customer care.
    Thank you so much.

  • Reply from Europeiska ERV

    Ephraim Voronoff

    Verified User
    5.0

    Helpful customer service, quick reply to queries.

  • Reply from Europeiska ERV

    Vitaly Vinogradoff

    Verified User
    5.0

    Website and services above expectations – very good. I am not sure about the prices. And so far I have not been in a need of the full service.

  • Reply from Europeiska ERV

    Hleb Zuyev

    Verified User
    5.0

    Excellent. I am very satisfied, they are very quick to help.

  • Reply from Europeiska ERV

    Nathan Pokrovski

    Verified User
    5.0

    Really bad handling, 7 weeks in and still not a sound. When calling to ask about progress, information states they haven’t even started handling the case, and won’t give any prognosis to when it will be handled. Can’t recommend in any way.

  • Reply from Europeiska ERV

    Ilya Korovin

    Verified User
    5.0

    It was quite easy to purchase insurance and you have quite flexible plans.

  • Reply from Europeiska ERV

    Galina Volkova

    Verified User
    4.0

    It wasn’t clear which holiday insurance includes eventual home transport back to Sweden but the customer support team helped me with prompt response on my query mail

  • Reply from Europeiska ERV

    Prokhor Avdeev

    Verified User
    1.0

    It is too expensive, should be low price

  • Reply from Europeiska ERV

    Jasmine Gavrilova

    Verified User
    5.0

    Supernice services and superquick responsen on mail!

  • Reply from Europeiska ERV

    Lima Ignatyeva

    Verified User
    5.0

    Easy to applye but no info about insurance not been ralized as plan. In some cases its nessecary to prove the individual are secured and have an insurance, to start cirtyn applying, but the it shows up obstikle for the stay and rhe journey are canceled or delayed. Do ERV refound?

  • Reply from Europeiska ERV

    Nick Balashova

    Verified User
    5.0

    It was nice clients support.

  • Reply from Europeiska ERV

    Bradley Day

    Verified User
    1.0

    Reported my damage on 27 January but have got no answer up to date – more than two months later. You reported delay on 11 March due to covid. Ok, but for a minor damage and amount it is not reasonable with a more than two months delay. Possibly you have to much focus on internal rules and production, not on your clients. That will cost you a number of clients!
    Why, for example, do you send this Review to me before you have handled my case?

  • Reply from Europeiska ERV

    Toby Parkinson

    Verified User
    4.0

    Website and services above expectations – very good. I am not sure about the prices. And so far I have not been in a need of the full service.

  • Reply from Europeiska ERV

    Aaron Pugh

    Verified User
    1.0

    Really bad handling, 7 weeks in and still not a sound. When calling to ask about progress, information states they haven’t even started handling the case, and won’t give any prognosis to when it will be handled. Can’t recommend in any way.

  • Reply from Europeiska ERV

    Harry McKenzie

    Verified User
    5.0

    It was quite easy to purchase insurance and you have quite flexible plans.

  • Reply from Europeiska ERV

    Kiera Shah

    Verified User
    4.0

    It wasn’t clear which holiday insurance includes eventual home transport back to Sweden but the customer support team helped me with prompt response on my query mail

  • Reply from Europeiska ERV

    Liam Stevens

    Verified User
    5.0

    Easy to applye but no info about insurance not been ralized as plan. In some cases its nessecary to prove the individual are secured and have an insurance, to start cirtyn applying, but the it shows up obstikle for the stay and rhe journey are canceled or delayed. Do ERV refound?