Loyalty & Referrals

Build customized rewards & referrals programs to engage existing customers
and reach new ones.

    Reward your most loyal customers

    Build a customized loyalty program designed to maximize engagement
    and increase lifetime value

    Out-of-the-Box
    Campaigns

    Choose from a variety of out-of-the-box campaigns to reward customers for valuable actions – purchases, reviews, social follows, and more.

    Diverse Reward Offerings

    Motivate customers with various rewards and benefits such as coupons, discounts, free shipping, and more to incentivize repeat purchases.

    Tier-Based Programs

    Deploy a tiered program based on points, spend, purchases, or referrals.

    Advanced Segmentation

    Target customer segments based on program-related data, including point balance, number of referrals completed, last purchase date, VIP tier, and more.

    Maximize customer acquisition efforts

    Identify and engage brand advocates with a referral marketing
    program that turns customer advocacy into your most cost-efficient
    revenue driver

    Integrated Experience

    Seamlessly incorporate your referral program throughout the customer journey, including post-purchase, customer accounts, and email marketing.

    Incentives for Repeat Referrals

    Let your advocates accrue value to earn better rewards with each additional referral, or create VIP tiers based on the number of successful referrals.

    Intuitive Reporting

    Monitor and evaluate your referral program performance using our comprehensive ROI dashboard and advanced analytics.

    Powerful Customer Insights

    Unlock in-depth customer data analysis powered by full platform insights from Loyalty & Referrals and Reviews.

    Create, measure, and evolve an effective
    Loyalty & Referrals program

    Loyalty & Referrals is built for agility, providing all of the tools and expertise
    needed to create impactful loyalty experiences that accelerate brand growth.

    Consultative Service

    Onboarding starts with an in-depth consultation to build a custom program tailored to your needs.

    Custom Implementation

    Implementation management, design, copywriting, and development are all included.

    Account Management

    Work with a proactive CSM whose extensive experience will help you implement and improve programs built to get results.

    Customized Deployment

    Uniquely crafted to allow brands to deploy program-related branded assets anywhere on-site.

    Granular Analytics

    Detailed metrics make it easy to evaluate and optimize your incentive marketing program.

    Marketing Integrations

    Integrate with the marketing tools you use every day, including reviews, email, social, support, and more.