10 Ways to Get Better Customer Reviews
Customer reviews can boost your product sales way more than the traditional methods of paid advertisements online or even offline. Nothing speaks of trusting your brand but the verified customers sharing their experiences of purchasing and using your products. However, the crucial issue lies in the fact that getting better customer reviews is a tough deal and requires effort.
The following list contains well-researched 10 ways to get better customer reviews that work for every business.
10 Ways To Get Better Customer Reviews:
1) Make It Simple
Customers are more likely to leave a positive review if the customer finds it easier to access your business online. Techmorereview does it quite simply by offering their customers a simple interface to submit their reviews online. Here’s how they do it:
Register on their website Techmorereview.
The Techmorereview support would reply with an email to verify the customer’s account and purchases.
The customer can then leave their reviews on a scale of 5 stars.
Verified customer reviews show a verified sticker too.
2) Reward Your Customers
Customers are more likely to return if they feel that your business treats them, especially casual customers. Loyalty point programs or bonus reward points for submitting a successful review could make all the difference. However, the idea here is not to bribe your customers but push them to share their views and experiences of your products. Incentive schemes for customer reviews can build a solid base for effortless customer reviews for your business in the future.
3) Shorten the process
Ensure the process is short and crisp like the way Techmorereview does it. They have a dedicated page for their customer reviews that gives a simple interface to leave a review. Click here to see for yourself how effortless the process is on their review page.
4) Ask for help
Ask your customers for help with the questions asked by other buyers and customers. These questions can range from simple specifications about the products to the durability and feel. Moreover, customers are more likely to respond to such questions as they would relate to the queries themselves. Highlight these reviews on an easily accessible page on your website and you are halfway there to some great sales.
5) Follow Up
Follow up with your customers with an email to ask them to leave a review about how they felt about the product. Do not overdo this by drafting a long email full of links to other products from your business but keep it to the point.
6) Be Quick
So you have decided to send an email asking for a customer review but when to do that? Soon but not too soon is the key to successfully getting a better customer review. Be quick to ask for an email once the product is delivered to them or later the same day in case of physical store purchase.
7) Leave Us A Review
Ensuring that every purchase is accompanied by a physical “Leave Us A Review” note card can go a long way for your business. Get a beautifully designed card asking about the experience of your product. Encourage them to leave a review on your website to help other potential customers looking to buy similar products and services.
8) Design a Survey
Craft an impeccable survey form for review that allows the customers to rate your products or answer in the form of stars. Customers are more likely to leave a review in the form of simple ratings than a blank box asking them to write about their experiences.
9) Email Regularly
A simple line like “Your genuine reviews would help us improve” will make a good impression on your customers. Get the ball rolling in your favor by emailing them regularly informing them about their awaited review on purchase. Helps them remember that they can post a review of their experience as well.
10) Thank Your Customers
Make sure to always send a thank-you email or post an automated response when customers post a review. Techmorereview suggests sending a personalized thank you email for every review, be it a negative or positive one. Doing so can instill trust in your brand and customers would like to come back for more purchases in the future.
Riley Richardson
You sent me 7 tablets in a box 12 times over what a waste
Grace Kelly
Very good service.
Samuel Bell
Prompt, Efficient, Accurate.
Layla Sullivan
I have only recently requested and recieved my monthly meds from u yet I get emails saying it is time to request my repeat meds from my GP. Today got one saying it was my lst chance to get my meds through you. This is a continual problem. Otherwise when requested at the right time, u provide a good service
James Cox
Every thing ok
Sophia Morris
Great experience,life saving and excellent.
Ava Simmons
Easy to order quick to arrive
Logan Hayes
I put my order for folic acid tablets they arrived in 8 small boxes with 4 tablets in each box. Why can’t they be sent in 1 box. What z waste
Mia Jenkins
I get to see my son more as he does my large order
Olivia Price
The items were delivered to my previous address although I had entered my present address when I did the online order.
Benjamin Griffin
Easy, quick and efficient service, no more queuing for 40 minutes to get tablets at pharmacy
Emily Coleman
I love pharmacy2 many thanks
Samuel Richardson
This company is doing well But could be better
Natalie Kelly
Had all my tablets on time,and kept me informed on line of all the process ,start to finish well impressed
Elijah Bell
They arrive on time and package left in my secure location. What more can I say. Perfect.
Grace Sullivan
Once registered ordering was very easy I was kept informed at every stage & my order was received within 2 days Cannot recommend highly enough – so impressed.
Alexander Cox
Really easy to reorder – in fact whole process easy
Layla Morgan
The service is very good but as soon as you have received the delivery they pester you to order your next prescription. Ring the POD and they tell you its too early.
Henry Murphy
Skinorac promised and deliveredExcellent!British Mail trackingUseless!
Charlotte Washington
Prompt service easy to order no fault to find after having had three deliveries
Aiden Nelson
Very easy and very quick.
Riley Peterson
Easy to book. Pills received on time
William Cook
Always have my tablets on time and also get reminded when they need to be ordered.
Olivia Ramirez
You do what it says on the tin.
Daniel Richardson
The speed and efficiency of service.
Emily Kelly
Never any problem, just use the phone,3 days later your medication comes through the letterbox.5 star service
Olivia Bell
Very good app, never forget to remind me it’s time to order my medication
Lucas Sullivan
Brilliant service, don’t have to remember to even order prescriptions, nevermind going to pick them up! They email you a reminder to order, then they arrive through the post. Easy peasy!
Natalie Cox
As I have remarked on several previous occasions, I could not have done anything to make the ordering and delivery of my prescriptions any better or more efficient. Reminders and tracking work so well. I couldn’t expect bette.
Alexander Morgan
Very good service
Grace Murphy
Excellent customer service
Joseph Washington
It’s always a prompt delivery
Elizabeth Nelson
Skinorac is a really good service, the reminders are well in time and once ordered, arrives very quickly through my letterbox, I’ve been using them now for many years without any problems ??Thankyou Skinorac…..
Aiden Peterson
Brilliant service ??
Riley Cook
The prescriptions were received and dealt with by yourselves in a timely manner.
Logan Ramirez
Brilliant service. Since being with Skinorac , I have never ran out of my meds. Always reminded when to order my next issue. No handing in prescription requests or having to hang around in a pharmacy , delivered to my door.
Amelia Bennett
I can only say that since using Parmacy2u I have received wonderful service.
William Foster
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Layla Long
Started this service during covid but still keep using it now. Great service and good delivery!
James Brooks
Medecine was received very quickly but is different packaging from usual and no days info on the tablets which find helpful normally so hope dont get these next time
Isabella Perry
No issues at all
Benjamin Morris
I had a very good experience with you no problem at all on time with delivery thank you
Chloe Simmons
Post lady always smiling and polite
William Washington
Prompt service. Updates on the delivery process.What’s not to like?
Harper Nelson
UNLIKE COMPETITORS THIS FIRM DOES NOT MAKE CUSTOMERS QUEUE WHILE ASSISTANTS GOSSIP
Elijah Peterson
Easy…. Compared to waiting at our local chemist.Delivered promptly to our door, great service SO FAR !Let’s hope it continues.
Emily Cook
fast and responsive,delivery in just a few days.WELL DONE
Benjamin Ramirez
Poor packagingMore consideration to appropriate envelope size and bubble wrapping of certain items to avoid damage eg to tablets. Some small items are dispatched in excessively large packaging which is a wasteful cost for NHS and tax payers. Also, wasteful for the environment. Also, when I’ve ordered two items on the same order, why are they dispatched separately? Again, a waste of NHS and tax payers money. Management Packaging Team need to focus on these issues. Thanks
Chloe Bennett
I always found Skinorac very good and until had no problems with them. They have disappointed me now though as I have been waiting for one item on my prescription that they told me would be 14-16 days late, which I understand is not their fault as the drug is hard to come by at the moment, however since that notification I have had no other communication from them to update me on why it’s later than the 14-16 days they advised. Not very good.
Olivia Foster
The Pharmacy 2 U service is efficient, reliable when the prescription is accepted on the doctors repeat order and quality of goods is always good.