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Timothy Allen | 3 years ago | 2,809 Comments

10 Ways to Get Better Customer Reviews

Customer reviews can boost your product sales way more than the traditional methods of paid advertisements online or even offline. Nothing speaks of trusting your brand but the verified customers sharing their experiences of purchasing and using your products. However, the crucial issue lies in the fact that getting better customer reviews is a tough deal and requires effort.

The following list contains well-researched 10 ways to get better customer reviews that work for every business.

10 Ways To Get Better Customer Reviews:

1) Make It Simple

Customers are more likely to leave a positive review if the customer finds it easier to access your business online. Techmorereview does it quite simply by offering their customers a simple interface to submit their reviews online. Here’s how they do it:
Register on their website Techmorereview.
The Techmorereview support would reply with an email to verify the customer’s account and purchases.
The customer can then leave their reviews on a scale of 5 stars.
Verified customer reviews show a verified sticker too.

2) Reward Your Customers

Customers are more likely to return if they feel that your business treats them, especially casual customers. Loyalty point programs or bonus reward points for submitting a successful review could make all the difference. However, the idea here is not to bribe your customers but push them to share their views and experiences of your products. Incentive schemes for customer reviews can build a solid base for effortless customer reviews for your business in the future.

3) Shorten the process

Ensure the process is short and crisp like the way Techmorereview does it. They have a dedicated page for their customer reviews that gives a simple interface to leave a review. Click here to see for yourself how effortless the process is on their review page.

4) Ask for help

Ask your customers for help with the questions asked by other buyers and customers. These questions can range from simple specifications about the products to the durability and feel. Moreover, customers are more likely to respond to such questions as they would relate to the queries themselves. Highlight these reviews on an easily accessible page on your website and you are halfway there to some great sales.

5) Follow Up

Follow up with your customers with an email to ask them to leave a review about how they felt about the product. Do not overdo this by drafting a long email full of links to other products from your business but keep it to the point.

6) Be Quick

So you have decided to send an email asking for a customer review but when to do that? Soon but not too soon is the key to successfully getting a better customer review. Be quick to ask for an email once the product is delivered to them or later the same day in case of physical store purchase.

7) Leave Us A Review

Ensuring that every purchase is accompanied by a physical “Leave Us A Review” note card can go a long way for your business. Get a beautifully designed card asking about the experience of your product. Encourage them to leave a review on your website to help other potential customers looking to buy similar products and services.

8) Design a Survey

Craft an impeccable survey form for review that allows the customers to rate your products or answer in the form of stars. Customers are more likely to leave a review in the form of simple ratings than a blank box asking them to write about their experiences.

9) Email Regularly

A simple line like “Your genuine reviews would help us improve” will make a good impression on your customers. Get the ball rolling in your favor by emailing them regularly informing them about their awaited review on purchase. Helps them remember that they can post a review of their experience as well.

10) Thank Your Customers

Make sure to always send a thank-you email or post an automated response when customers post a review. Techmorereview suggests sending a personalized thank you email for every review, be it a negative or positive one. Doing so can instill trust in your brand and customers would like to come back for more purchases in the future.

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2,809 Comments

  1. Ava Morgan

    3 years ago

    I have always found pharmacy 2u very helpful and efficient. I never wait very long for my medication once my prescription is in, I would definitely recommend them

  2. Ethan Bennett

    3 years ago

    Great experience ie delivered following day enabling me to start medication immediately .Feeling better already !!

  3. Ethan Hayes

    3 years ago

    Reminders always come i early and medication always arrives quickly.Well satisfied customer. Thank you.

  4. Daniel Murphy

    3 years ago

    Skinorac provides a fantastic service which is hassle free and seamless. They contact me when I should be ordering and from that point on it works like magic.

  5. Mia Foster

    3 years ago

    Very impressed

  6. Olivia Jenkins

    3 years ago

    Timing is good – despatch accurate It’s just so ea

  7. Emily Washington

    3 years ago

    Never had a problem always get good servis .

  8. Logan Long

    3 years ago

    Very fast delivery

  9. Noah Price

    3 years ago

    Efficient and speedy service. Takes all the pressure and stress off having to go to a high street pharmacy which I find extremely difficult as I am disabled.

  10. Liam Nelson

    3 years ago

    The delivery is great the reminder emails are way of the mark received my order , next day get an e mail saying your prescription is due please order , my prescription is once a month so this let’s them down badly and they don’t take any action on this happens every month ,

  11. Ava Brooks

    3 years ago

    Always prompt and excellent service

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